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Posts: 8
Registered: ‎09-18-2013

Not receiving sale price when trying to buy Verizon Apple Watch

So I'm looking to buy an Apple Watch 4 with cellular on Verizon. The sale offers a monthly payment on my bill of $19.12/mo. Instead of $22.04

When I add it to my cart and go through the process of adding it to my account, it keeps coming back from Verizon's system with a message as being "After connecting with Verizon, we see that your monthly amount will be $22.04/mo, instead of $19.12/mo."

When I continue on, the monthly total at the buy screen is $22.04 not the $19.12 sale price. I cannot get it to register the sale price. I have tried on my phone, ipad and computer.

This seems to only happen with the watches as I went through the initial process for buying an on sale ipad via the Verizon system and it honored the sale price just fine.

Please let me know what I need to do to get the proper sale price on the watch.

Posts: 351
Topics: 8
Kudos: 59
Solutions: 18
Registered: ‎11-23-2018

Re: Not receiving sale price when trying to buy Verizon Apple Watch

Hey, Chuck_IV,


Thanks for reaching out here on the Forums again! Welcome back!


Getting the best deal possible is certainly at the tops of most shopper’s lists, so I can definitely understand you looking for some support here. While I cannot promise any specific outcome, I’d be happy to look into this and see what answers I may be able to provide.


To get started, can you please send me a Private Message by clicking on the blue box in my signature below. Please include your full name, email, phone number, and specify which watch you are referring to on



Quinton|Social Media Specialist | Best Buy® Corporate
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