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Posts: 1
Registered: ‎01-14-2020

No order confirmation email, purchased as a guest.

Hi. I placed an online order yesterday as a guest. I have not yet recieved an order confirmation email and the page refreshed before I took note of the order number so I dont have the order number. Is there any way to have the confirmation email sent or to get my order number? Thanks, Mary .

Posts: 524
Topics: 30
Kudos: 150
Solutions: 25
Registered: ‎10-03-2017

Re: No order confirmation email, purchased as a guest.

Hi, Mary, 


Welcome to the Community Forums!


Thank you for your order with us, and thanks also for allowing us the opportunity to try and help you out. I hate to learn that you didn't receive the confirmation email for you order, and I'd be happy to help you with any information that you may need. To get started looking into this, please send me a Private Message with your full name, email address, and phone number. You can click on the blue button next to my name to be able to send me that Private Message. 


Happy to help!

Cameron|Social Media Specialist | Best Buy® Corporate
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