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Posts: 1
Registered: ‎08-31-2019

Never received an order.

[ Edited ]

I made an order last year that I never received. I'd really like to get either a refund or some kind of credit. The order number is {removed per forum guidelines}

Posts: 9,360
Topics: 435
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Registered: ‎09-29-2008

Re: Never received an order.



Welcome to our community. As I know only too well from my own experience, have an order go astray can be just a bit upsetting. I regret that you're having to cope with such a situation.


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll get started:


  • Your full name
  • Your telephone number
  • Your email address


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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