08-29-2019 12:12 PM
Hello I ordered my phone last week because it says I can get it on Friday, 8/30/2019.
However, Progress of pick up remains “in progress” for a week.
I wonder whether I can get it tomorrow or not.
If I cannot get it tomorrow, I should have ordered from Samsung.
09-03-2019 04:21 PM
Welcome to the Best Buy Community forums. Thanks for reaching out about this. i'm sure you are eager to get that phone.
I'd like to take a look into this for you to see if I can get you an update. Please send in a private message by using the link in my signature below this post. I'll need your name, email address, phone number, and order number. That should let me review the order and let you know the current status.