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Posts: 1
Registered: ‎11-26-2019
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Moved and entered wrong address

Hi,

I recenlty moved and acidentlly entered the wrong new address on an order that I placed. I didn't relaize it until I was looking at an email stating that it would be delivered sooner than expected. What can I do?

Posts: 290
Topics: 15
Kudos: 31
Solutions: 10
Registered: ‎02-08-2019

Re: Moved and entered wrong address

Hiya, pkringle,

Welcome to our community, and thank you for taking the time to write in to us. I can certainly understand wanting to make sure that your item arrives to the correct address. Typically, we are only able to modify an order within 30 minutes of it being placed. With that being said, I would be more than happy to see what options we may have available at this time. To do so, can you please send me a private message with your full name, phone number, email address, order number, and the correct shipping address? You can send a secure message by selecting the blue button in my signature.

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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