08-28-2019 07:52 PM
I recently ordered an item on Bestbuy on Aug. 25th. It says it was delivered on Aug 27th to my mailroom. However, I asked my mailroom staff and they said they never received that order. The delivery service was fulfilled by OnTrac. Since there is a long waiting time in the Bestbuy customer support number. May I ask for assistance on this forum?
Solved! Go to Solution.
08-30-2019 01:21 PM
Welcome to the Best Buy Forums!
I apologize for any difficulties you have experienced getting in touch with us. It's understandable that you would like to find out what happened to your shipment. I would be happy to look over your order and see what next steps might be available to you. To get in touch, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.
08-30-2019 01:25 PM
08-30-2019 03:29 PM