09-11-2019 10:10 AM
Did you use a credit card for the purchase?
you may have to go into a store with the card you used and see if they can look it up.
Check your bank to see if you were charged. If you were not charged, or if the order was declined you may see something there.
09-13-2019 02:36 PM
Good Afternoon and Welcome, Epicguy41,
Realizing you might not have received a confirmation email can spark some concern! Thank you for posting to our community about your issue. We apologize for the slight delay in our reply, but we’d be happy to see what assistance we can extend to you.
Are you still in need of assistance? If you are, can you please send us a private message with your full name, phone number and email address? We’d be happy to see if we can locate your order number for you using those details. A private message can be sent our way by choosing the blue “Private Message” next to my name at the bottom.