01-13-2020 11:34 PM
01-15-2020 03:09 PM
Thanks for joining the Best Buy Community forums. We always want our customers to get what they order, so I'd like to see if I can help track this down.
Please send along a private message by using the link in my signature below this post. If you include your name, email address, phone number, and that order number I'll dive in ad see what I can find.