08-28-2019 10:34 PM
08-31-2019 01:56 PM
Hello, Eldlynch and A7207,
Thanks for joining the conversation, here on the Best Buy Forums!
I know that when I order something online, I always hope to receive it as soon as possible. Sometimes, it may take a little bit of time for an order to process through. I apologize for any unexpected delays with your orders. Hopefully, they have both been shipped or prepared for store pickup, but if this is something at you are still needing assistance with, you're welcome to send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature. I'm happy to look into your orders and see if there's anything unusual going on.