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New Member
Posts: 4
Registered: ‎01-29-2018

Item Damaged During Delivery

I just received my order for the new Avengers boxset and it was a letdown the boxset arrived damaged due to poor packagin. How can I have it replaced or is it possible to exchange it at a Bestbuy store close to my place?

 

Thanks!

Posts: 999
Topics: 22
Kudos: 137
Solutions: 112
Registered: ‎01-13-2015

Re: Item Damaged During Delivery

SteelBooks are usually pretty limited in quantity, so getting a new one may be a bit difficult. The easiest route would probably be to swing by your local Best Buy store within your return period to see if they have another copy you can simply exchange it for. If not, you may want to call in at 1-888-BEST-BUY to see if they have another option to offer.


I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.


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