08-30-2019 06:00 PM
anyone at support able to assist with this urgently? (trying to make use of the holiday sales)
Im trying to purchase an Apple product using an international credit card, and pickup in store. However a few minutes after placing the order the order gets cancelled without reason.
I checked with Amex and the transaction is approved so this is on best buy
09-02-2019 03:21 PM
Welcome to the Best Buy Community forums.Thanks for reaching out, and for your patience in a waiting a response.
It sounds like you've already reviewed our practices for international orders, but are still having issues. Please send me a private message through the link in my signature. If you include your name, email address, phone number, and the most recently cancelled order number, I can review the order for you.
Hopefully I can provide some troubleshooting steps to help you get that order in.