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New Member
Posts: 3
Registered: ‎08-16-2019

In store pickup payment processing but no confirmation email

I placed an order for an in store pickup on the Best buy website earlier today. When I clicked place order I was met with an error message. Stating that there was an error with my payment method and to please try another. Moments later, my phone went off. I received an email from PayPal saying my payment went through, and a text from my bank asking me to allow the purchase as it was detected as potential fraud. I allowed this as it was me who placed it. I PayPal has a copy of the order number but I have no way of looking it up because Best buy requires me to sign in to view it, I used a guest account. Funds haven't been subtracted from my bank account but this is typical with PayPal, they tend to take a while to process my payments.
New Member
Posts: 3
Registered: ‎08-16-2019

Re: In store pickup payment processing but no confirmation email

To add to this, I have checked my spam folder and it is not there. Additionally, upon signing in, I was still unable to lookup my order number.
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New Member
Posts: 3
Registered: ‎08-16-2019

Re: In store pickup payment processing but no confirmation email

Okay, found out how to lookup a guest checkout order. It said it wasn't located.