09-13-2019 12:08 PM
09-16-2019 02:43 PM
Welcome to the forum, and thank you for connecting with us. We aim to ensure orders are fulfilled in a timely fashion. It sounds like your order took multiple turns that were less than ideal, from not being able to deliver it as expected on Sept. 12, to the store taking longer than expected to fulfill it for pickup. This isn't the experience we want for our customers, so I'm glad you've reached out. I would be happy to take a look at your order so I am sending you a private message. Please keep an eye on your inbox in the top right corner of the page.