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Posts: 1
Registered: ‎09-10-2019

ITunes digital codes not received.


I have 2 separate orders for digital iTunes gift cards that I have not received since the order date on 9/7/19 and 9/8/19.


i have checked my spam and junk folders. How do I proceed for assistance?

Posts: 2,403
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Registered: ‎10-19-2017

Re: ITunes digital codes not received.

Hello, mondorondo,


Welcome to the forums!


I appreciate you taking the time to reach out to us regarding your iTunes gift card purchases. I love getting these as gifts to my loved ones, and I want to ensure you take advantage of them as well. Generally, the instructions to redeem these gift cards, are e-mailed within 1 hour. Since these are e-gift cards; this has to be handled through CashStar by calling (855) 820-0485, or via e-mail at Be sure to contact them as soon as possible. Let me know if you have any other questions.


Thank you for posting!

Deysha|Social Media Specialist | Best Buy® Corporate
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