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Posts: 1
Registered: ‎09-11-2019

Help

I placed an online order thru a guest account , followed the steps and confirmed order.. no confirmation email so I redone the order again on guest account same thing happened, the money came off my card for one order , I am wanting to check to be sure I didn't place two orders for the same thing but I never got a confirmation email for either and no order number....
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Posts: 2,015
Topics: 25
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Registered: ‎10-19-2017

Re: Help

Hello, Mandycsquires,

 

Welcome to the forums!

 

I appreciate you taking the time to write us about your purchase. I have received the private message you sent over to KyleR-BBY, and have responded to it. You can find it when logged in, by clicking on the small orange envelope at the top of your screen.

 

Thank you for writing us!

Deysha|Social Media Specialist | Best Buy® Corporate
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