01-13-2020 08:14 AM
I ordered an item that has yet to be shipped. I would like to cancel item. Went in store and they're unable to cancel because the status that it is in. Is there a way to cancel item and get money back?
01-15-2020 11:20 AM
Welcome back to our community forums. I'm the type of person that checks my shipping status constantly so I can understand your concern to see no updates for such a long time. We are typically only able to cancel an order within 30 minutes of it being placed but I would be happy to see how we can best assist you with this. I will need a few more details to see what options are available. Can you please send me a private message with your:
You can send me a private message by clicking the button at the bottom of this post across from my name. I look forward to hearing back from you.