10-15-2019 09:17 PM
10-16-2019 08:16 AM
When you checked out as guest you had to enter an email address and phone number.
Did you get an email confirmaiton immediatly upon completing the purchase?
If not, and your card has not been charged. I would say it if far to expect that for some reason your order may not have been finished or you may have made an error on your email address.
10-16-2019 03:50 PM
Welcome to the forums!
I appreciate you reaching out to us regarding your purchase! I would be reaching out as well, if I couldn’t find my order. Let’s look into this for you.
Normally, guest orders take a bit longer to show up, but you receive a confirmation e-mail with the order number shortly after. With the credentials used to sign up on the forums, I was able to find your order. I am happy to discuss this further with you, if you’d like. Please, private message me with your full name, phone number, and e-mail address. To send it, click on the blue button next to my signature. I look forward to your response.