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Registered: ‎02-07-2020
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Free shipping to store

I am ordering a movie online for $9.99 and shipping is almost half ($3.99) of the cost of the movie! I don’t completely understand how shipping from warehouses work and know costs are high but I feel Best Buy should offer free shipping to store for more items. I tried calling customer support to see if this was an option for me but was blown off. 😢 The movie is from 1989 and I probably can find it somewhere else for a lower cost.
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Registered: ‎11-29-2016

Re: Free shipping to store

Welcome to our forums, mepps1121,

 

As it sounds like you’re aware, there is commonly a shipping fee associated with orders placed through BestBuy.com.  While we’ll be unable to waive these shipping fees, we do offer free shipping on most orders $35 and up, should you decide to pair your Blu-ray movie with another item.  If you have any other questions regarding our shipping process, this Help Center article may provide additional insight.

 

I do appreciate you taking the time to share your feedback with us, and if you have any other questions or concerns, please don’t hesitate to visit our Support Forums again. 

 

Regards,

SeanM|Social Media Specialist | Best Buy® Corporate
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