01-20-2020 07:09 PM
Solved! Go to Solution.
01-22-2020 12:35 PM
Thanks for joining the Best Buy Community forums. I've definitely done that in the past, and it's a huge pain. I'd be happy to look into this to see if we can help you get access to your account and provide that order number.
I'll need your name, email address, phone number, and billing address. if you have the wrong email, or what you think it may be, that'll help as well. Finally, I'll also need to know what you bought.
Please send that to me through a private message by using the link in my signature below this post. That way your personal information won't be posted in pubic.