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Posts: 1
Registered: ‎09-10-2019

Double Billed

[ Edited ]

Hello,

 

I was double billed for a bestbuy.com order and I can't seem to find a way to contact someone on this site outside of the forums.  I received all the items in the order, however some of the items were charged twice.

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Posts: 306
Topics: 23
Kudos: 41
Solutions: 15
Registered: ‎07-23-2018

Re: Double Billed

Hi there, blindzero!

 

Thanks for reaching out to us here on the Best Buy Forums. I place quite a few online orders myself, and seeing a double charge would lead me to look for some answers as well. Our team would be glad to see if we can provide some insight, but we will need a few pieces of information from you first.

 

When you have a moment, please send us your full name, email address, and telephone number. Be sure to do this in a private message, so those details remain secure. To get started, just select the darker blue box next to my name below.

 

Sincerely,

Sarah|Social Media Specialist | Best Buy® Corporate
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