09-25-2019 10:54 PM
09-29-2019 02:16 PM
Thank you so much for joining our Community here on the Best Buy Forums. As a gamer myself, I absolutely understand wanting to get these digital codes as quickly as possible and I would be more than happy to take a closer look at your order.
Since posting here on the Forums, has this email been delivered? As you stated, these emails can sometimes end up in Spam, Junk, or Promotional folders by accident.
If for whatever reason this email has not been delivered yet, please send me a Private Message with the following information:
From there, I should be able to start digging a bit deeper. To send me this message, please click the blue "Private Message" button located in my signature below.
All the best,