03-25-2020 09:38 AM
Solved! Go to Solution.
03-25-2020 12:02 PM
Hi, I ordered a game online for my son, as a digital download. It was a couple of days ago. When I look at the order online, it says it is complete and instructions were sent to my email. I never received them. I called Best Buy today, and the representative resent them and waited while I checked two different email accounts, but I still never received them. I'm not sure what to do at this point. I have checked all my folders, including Junk. Can someone help in resolving the problem?
03-26-2020 01:02 AM
I ordered a Oculus Quest, but when i received the Order nuber to check it, the website ran into some problem, and now the order number is gone and I have no way of checking wether the purchase was made or not.
03-26-2020 10:53 AM
Hello everyone, I recently ordered a cable on bestbuy using the guest order feature and typed in my phone and email, but forgot the order number, so I cannot check the status of my order. As I ordered the product, I did not receive any confirmation email or text for the purchase. I chose to an option to pickup the product at my nearest bestbuy which said ready in a hour, but never received any emails or text from bestbuy. I ordered it at about 3:00 pm PST on 3/26/2020 and still haven't received anything, but I do see a pending charge on my credit card. Is there a way where I could find my confirmation or do I just continue waiting?
03-26-2020 03:25 PM
03-26-2020 08:33 PM
I placed an online delivery order on Monday and never received any kind of confirmation email, I have checked spam, inbox, etc, but I would like to be able to track the package.
03-27-2020 05:55 PM
Heelo, I need help tracking a order. unfortunatly I never got a email conformation so I do not have the order number.
Here is the information that will help in finding it.
Name on order: Justin Passero
last 4 digits on phone number: 2650
item ordered: Razer keyboard.
if you need the full telephone number please let me know.
03-28-2020 12:23 AM