01-16-2020 12:00 PM
Welcome to our forums! It sounds like you’ve not yet received your order, and I’m sorry to hear that’s the case. Lucky for you, you’ve come to the right place for help, and I’ll be happy to take a look into your order further.
For us to review your missing order, we’ll typically need you to send us a private message with your first and last name, your phone number, your email address, and your order number. I see you’ve already sent a colleague of mine this information via private message, and I appreciate you getting this sent our way! I’ll be replying to your message shortly, which you’ll be able to read by logging into your Support Forum account, and looking to the orange envelope in the upper right-hand corner of your screen.
See you up there,