08-14-2019 08:12 AM
08-15-2019 01:31 PM
Thanks for connecting with us here on the Best Buy Forums. We appreciate you choosing Best Buy for the recent purchase, and I can certainly understand the concern if you have not been able to locate your shipment. I place online orders regularly, and I’d be looking for some support as well. Luckily, our team is available to see what we may be able to provide as a resolution.
When you have a moment, we will need to gather some information from you. Please send a private message, which you can do by selecting the darker blue box next to my name below. We will need your full name, email address, and telephone number. If the order number is available, please include that as well.
We look forward to hearing from you!