08-08-2019 04:47 PM
08-10-2019 02:39 PM
Thank you for thinking of Best Buy when you decided to purchase a new MacBook Air. Making an investment in a new laptop is a big deal, so we appreciate that you trusted us in this matter. Delays are not what we want for our customers, and we work diligently to ship items as quickly as possible.
It’s been a couple days since you reached out, but are you still needing assistance with this matter? I’ll be delighted to look into what I can do to help going forward. To get started, just send me a private message with your full name, phone number, email address, and order number. Please use the private message option to ensure that your information stays secure.