09-06-2019 08:33 AM
Could use some immediate help, Did Online Order yesterday, sadly didn't notice the shipping address was still my old address from 2017, then when i did notice it was too late to change it. Called Bestbuy customer service immediately when noticed, was suppose to be interception put in, But UPS tells me that don't see one
UPS cannot make any changes to this package as we have not yet made any attempts and those delivery options have been restricted by the shipper. I do not show that the shipper has entered an intercept. The package is scheduled for delivery 9/6/19 to the address as provided by Best Buy. The shipper must make any needed changes. ^RF"
Is there anything you all can do to fix this, so i get my Television even if it's not today
09-10-2019 10:46 AM
Buying a new TV should be fun, and I am sorry if this TV is now being delivered to an old address. Most times the shipper is the party that needs to request a change of delivery address, and sometimes that is not possible. I would love to look into your order. I did see the private message you sent us. Can you send me a private message with your name, phone number, email address, and order number? To send me a private message click on the link in my signature.
09-10-2019 10:56 AM
09-11-2019 10:21 AM