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New Member
Posts: 1
Registered: ‎09-12-2019

Delivery DELAYED

A week ago my brother ordered me a razer laptop and it was expected to come today but my brother shows me yesterday that it was delayed and that if It doesn’t come by October 12th Best Buy will cancel the order. This makes me angry as I have been waiting for this laptop just for it to get delayed last minute it just isn’t right I need it badly.
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Posts: 310
Topics: 23
Kudos: 45
Solutions: 15
Registered: ‎07-23-2018

Re: Delivery DELAYED

Hello, TheViper518,

 

We appreciate you reaching out to us here on the Best Buy Forums. That was nice of your brother to purchase you a laptop, especially if you were in desperate need of the device. I can see how the notification of a possible delay would be upsetting, and we’d be happy to look further into the order.

 

As it sounds like your brother is the original purchaser, we’d actually need to request that he contact us from his personal profile. Our team moderates our Best Buy Forums, Twitter, Facebook, and Instagram social media accounts. If he uses any of those, please ask that he send a private message or DM, and we can verify his information. The order number, along with his full name, email address, and telephone number, would be required. For phone support, our Customer Care team can be reached at, (888) BEST BUY or (888) 237-8289.

 

Sincerely,

Sarah|Social Media Specialist | Best Buy® Corporate
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