01-12-2020 05:38 PM
01-14-2020 04:01 PM
Thanks for getting in touch with us on the Best Buy Community forums. That's a long delay, and I'd like to dive in and see if I can get you any additional details on when that package may arrive. We can also see if it is possible to swap it over to store pickup, if that's something that works for you.
I'll need your name, email address, phone number, and order number to get started. Because we respect your privacy, please sen it in through a private message by using the link in my signature below this post.
01-14-2020 04:24 PM - last edited on 01-15-2020 12:45 PM by Bill-BBY
Thank you for getting back to me. Can you please also provide your email address? That should let me review this order for you. Again, please send it along throguh the link in my signature below this post, in order to protect your privacy.
01-16-2020 10:15 AM
Thanks for following up.
I'll shortly be sending you a private message with an update. You can check that message by logging in to your forum acccount and clicking on the orange envelope in the top right corner of the page.