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New Member
Posts: 2
Registered: ‎09-18-2019

Create account from Brazil

Hi there,


I´m trying to create an account from Brazil (as I´m going to Florida next month) but I can´t do it using my Brazilian phone number.


Do you have any tip on how to deal with this issue? Should I use hotel phone number, for example?


Other question: Can I purchase from website and pay directly at the store during the pick up process? Or I always need to pay by credit card when buying by internet?


Thanks in advance and best regards,

New Member
Posts: 2
Registered: ‎09-18-2019

Re: Create account from Brazil

Any mod to give me a feedback on this?

Valued Contributor
Posts: 1,390
Registered: ‎02-07-2011

Re: Create account from Brazil

The short version....

They more then likely have no way of checking what is phone number you put in
Yes you have to pay in full via cc card when ordering online

The long version...
The products they sell are assumed to be used in the us, so if something goes wrong or in the case if phones and some wifi enabled devices dont work at all in Brazil you wont get much in the way of support once you leave the usa.

There are also a few posts where the store would not release a ship to store item without a us government issued I'd, they wouldn't accept a passport.
Posts: 293
Topics: 16
Kudos: 32
Solutions: 11
Registered: ‎02-08-2019

Re: Create account from Brazil

Hi there, AndréMarçal,

Welcome to the Best Buy Forums and thank you for taking the time to write in to us!

We're happy to hear that you are interested in becoming a My Best Buy member! I can most certainly understand wanting to see what options would be available at this time. To create a My Best Buy account. you would have to use a U.S. based phone number. For order's placed online, we would need an accepted form of payment method.

As nckhammond mentioned, orders are intended for use in the U.S., and it is assumed that products will be used in the U.S. We do accept international orders, and would ask that you follow the steps on the previous link to check out, and use the "Guest Checkout" feature to place an order. If you had any other questions, please don't hesitate to let me know!

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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