08-04-2019 02:27 AM
Solved! Go to Solution.
08-06-2019 12:35 PM
Thank you for taking the time to join our community forums and writing to us about your experience with this order. I know when I make a large purchase it's after a lot of consideration. I can understand how big of an impact adding a long road trip would have. I appreciate you providing your feedback about this experience and would be happy to take a closer look at what happened. Just to be sure, did you receive a confirmation that your order was ready to be picked up before visiting this store. Typically once we have grabbed your item on the shelf and are holding it you should receive an additional notification.
I'll need a bit more information about these purchase. Can you please send me a private message with your:
You can send me a private message by clicking the button at the bottom of my post across from my name. I will be keeping my eyes out for your message.