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Posts: 1
Registered: ‎09-01-2019

Cant complete my order

I've tried multiple times to order a pc off of the bestbuy website and when i get to the review page it says "sorry something went wrong try again or contact us" i really dont want to call support so im hoping i can get some help here and maybe a solution

Btw im using paypal
Posts: 21,937
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Registered: ‎10-10-2012

Re: Cant complete my order

Hello there, Marrz,


I’ve actually been looking at buying a new desktop myself, and there are definitely a lot of great deals out there, so I can appreciate wanting to make sure you get one once you find it.


I’d be at a loss to explain why you were seeing this message, and the only troubleshooting advice I’d be able to provide would be the link to our Cart/Checkout Issues floated post found here.


Should these options not work for you, I can only advise to call us at (888) 237-8289 for more assistance with placing this order.


Thanks for posting!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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