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Posts: 4
Registered: ‎10-29-2014

Can't update payment info?

I was emailed update my credit card payment but it won't let me. I suspect it's because part of the order has shipped and the rest are waiting on release dates. Can someone please help? I don't want to lose the GCU discounts.

Posts: 278
Topics: 12
Kudos: 49
Solutions: 18
Registered: ‎02-08-2019

Re: Can't update payment info?

Hey there, jayr281,


Thanks for reaching out to us about this! I'd be happy to help and see what I can do. Can you send us a private message with your full name, email, and phone number as it appears on your order? You can send us a private message by clicking the blue button in my signature below. 


Looking forward to hearing from you,


Meg|Social Media Specialist | Best Buy® Corporate
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