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Posts: 4
Registered: ‎03-20-2020
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Can't check Guest order?

Hi. I pre-ordered Resident Evil 3 back in January and the release is coming up in a few weeks. At the time I ordered I received my confirmation email but when I attempt to see any info or track the order status, it takes me to the sign in screen but won't go beyond that; it just loops back to it continuously. I purchased it as a guest and that's how I'm trying to sign in.
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New Member
Posts: 4
Registered: ‎03-20-2020

Re: Can't check Guest order?

I'm mostly just curious if my order is indeed active still. I guess I'm nervous that I can't actually confirm it lol.
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Posts: 866
Topics: 47
Kudos: 244
Solutions: 54
Registered: ‎11-30-2015

Re: Can't check Guest order?

Greetings, thewriter882,

 

Thanks for joining our online community.

 

You're not alone in your excitement for Resident Evil 3. I understand wanting to check in on your order and making sure that everything is still looking good. I can help you with this. To get in touch, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.

Best,

 

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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New Member
Posts: 4
Registered: ‎03-20-2020

Re: Can't check Guest order?

Okay thanks, doing that now! I was also curious if it would still be sent considering what's currently happening.
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Posts: 866
Topics: 47
Kudos: 244
Solutions: 54
Registered: ‎11-30-2015

Re: Can't check Guest order?

That's a great question! Things are moving fast right now, and things may change by the release date, however, at this time, we are still expecting orders to be shipped out per normal.

Best,

 

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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New Member
Posts: 4
Registered: ‎03-20-2020

Re: Can't check Guest order?

Okay, I was hoping so but would totally understand if they change their mind too. Thank you again, I appreciate it!