10-15-2019 03:17 PM
I pre-ordered a game on Aug 28th. Original ship date was 9/24. Then received an email stating new ship date 10/15. No explanation given. Today, 10/15 email said order shipped. UPS has no record and can't tell me when or if I will get it. Please help
10-16-2019 08:35 AM
The changing of the ship date was a result of the game developer delays.
UPS is often slow on the uptake with tracking numbers. I have had several times where a game was shipped and UPS didn't acknowledge having it until 2:30 in the afternoon. When I got home from work at 4:30 it was in my mailbox.
10-16-2019 11:38 AM
Thanks for visiting us again here on the forums and letting us know about your order. I can certainly understand wanting to know exactly where your game is. I'd be glad to take a closer look at this to see how we can help. Can you please send me a private message with some more details? I will need to confirm your:
You can send me a private message by clicking the button at the bottom of my post across from my name. I look forward to your response!
10-16-2019 12:13 PM
Sorry I was confused. I thought you wrote it was shipped on the 15th, yesterday.
I was not expecitng then you would receive it before today or tomorrow.