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Posts: 10
Registered: ‎10-22-2012

old receipt



Is there any chance I can get copy of an old receipt, which I made using partial bestbuy store credit and credit card from 3 years ago? I have a original copy of it but most of the stuff on it faded away. I do have some information on it, but insurance company wants the serial number to be legiable. 

Best Buy Employee
Posts: 1,741
Registered: ‎01-09-2015

Re: old receipt

There is a good possibility that with the partial receipt and a few more details they might be able to locate your purchase and reprint a receipt. Depending on the item, it may not contain a serial number as only select items require it at the time of purchase.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Posts: 7,173
Topics: 115
Kudos: 450
Solutions: 393
Registered: ‎12-23-2016

Re: old receipt

Hi, saini89,


Welcome back to the forums again. I'd be happy to look into this to see if I can find that receipt in our systems. 


Please send me a private message by using the link in my signature below this post. If you could include your name, email address, and phone number, that would be a great start. Please also include the date of the purchase, total amount spent, and the store location.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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