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New Member
Posts: 2
Registered: ‎09-11-2019

Wrong email for purchase

I purchased a Ryzen 9 3900x for in store pickup which came with AMD Xbox Game Pass 3 month membership. The instructions to redeem the xbox game pass were sent to the wrong email address. Is there any chance I could have it sent to the correct email? Thanks

 

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Emerging Expert
Posts: 6,658
Registered: ‎02-25-2013

Re: Wrong email for purchase

was the wrong email you used one that you had access to in the past?

 

If so your best option would be to access that email and get the code.

 

 

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New Member
Posts: 2
Registered: ‎09-11-2019

Re: Wrong email for purchase

The email the code was sent to ended in gmil.com instead of gmail.com.

 

 

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Posts: 11,962
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Registered: ‎01-03-2013

Re: Wrong email for purchase

Hello there, RighteousAlmond, 

 

Thank you for connecting with us regarding your bonus code for purchasing a Ryzen 9 3900X! This looks like a pretty stellar processor that should be able to handle almost anything you throw at it. The bonus of receiving the Xbox Game Pass for a few months is definitely the cherry on top of this purchase. I understand though that your email may have been incorrect. I would be delighted to see what options we may have for you, so please keep an eye on your inbox in the top right corner of the page for my private message. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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