06-24-2017 06:40 PM
06-24-2017 06:50 PM
I'm glad you were able to narrow your search for a new laptop down to a specific model! It's unfortunate that you can't order it right away, though.
Unfortunately, if an item is sold out on our website, we wouldn't have a way to make any more appear until the manufacturer sends us additional units. Because of this, I'd recommend checking back on BestBuy.com periodically for any updates in terms of inventory, or using a third-party service like IFTTT to get automated texts and/or emails when the item is made available for purchase again. @Melissa-BBY shared a great Knowledge Base Article a few months ago here that I think would be worth the read.
I hope this helps!
I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.
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06-25-2017 03:52 PM
Welcome to our Community. You ask terrific questions.
Sam has done a great job of getting you answers. If you have any additional questions, please be sure to let us know.
Thank you for writing!
12-31-2017 04:39 AM
This message has been moved to its own topic.