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Registered: ‎06-24-2017

Sold out item- A way to order a sold out item?

I was looking to buy a new dell laptop, Dell - Inspiron 15.6" Laptop, SKU: 5744108, and it sold out before I went through with my purchase. Is there a way to find out when the item will be restocked or if I can special order on through best buy? I would really like to order it from best buy do to the great customer service and access to the geek squad but need to make the purchase soon and might have to purchase from dell.
Thank you for your time reading my post!
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Registered: ‎01-13-2015

Re: Sold out item- A way to order a sold out item?

Hey Szilagyi_joseph,

 

I'm glad you were able to narrow your search for a new laptop down to a specific model! It's unfortunate that you can't order it right away, though.

 

Unfortunately, if an item is sold out on our website, we wouldn't have a way to make any more appear until the manufacturer sends us additional units.  Because of this, I'd recommend checking back on BestBuy.com periodically for any updates in terms of inventory, or using a third-party service like IFTTT to get automated texts and/or emails when the item is made available for purchase again.  @Melissa-BBY shared a great Knowledge Base Article a few months ago here that I think would be worth the read.

 

I hope this helps!


I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.


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Posts: 9,250
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Registered: ‎09-29-2008

Re: Sold out item- A way to order a sold out item?

Hello Szilagyi_joseph,

 

Welcome to our Community. You ask terrific questions.

 

Sam has done a great job of getting you answers. If you have any additional questions, please be sure to let us know.

 

Thank you for writing!

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Posts: 9,250
Topics: 427
Kudos: 633
Solutions: 411
Registered: ‎09-29-2008

Re: Sold out item- A way to order a sold out item?