Best Buy Store Purchase

[dehzmon]

I live in California and ordered a LG washer at the 94066 store for in-store pickup. I need to speak with the Regional Manager to address my issue. I ordered it in January and it's almost April and I have not received my washer. I was promised a delivery date of last week.

[SeanM-BBY Social Media Specialist]

Good afternoon, dehzmon,

Welcome to our forums.  Having to wait an extended period of time for an appliance to arrive would certainly be frustrating for anyone, and I regret to hear you’ve been waiting since January to receive your washer.  With that said, I’ll be happy to review the status of your order, and offer any assistance I can.

I’ve been unable to locate your order using the information you’ve provided upon joining our forums, so in order to review your order, I’ll need some additional information from you.  If you could send me a private message with the following information:

• Your first and last name
• Your phone number
• Your email address

This should be enough information for me to begin my research.  To send me this information privately, you’ll want to use the blue “Private Message” button in my signature.

Looking forward to hearing from you,