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Registered: ‎05-01-2019

Purchased product a week ago, USPS tracking still says preshipment

Hello, I am concerned whether my product was stolen or missing as I had ordered and paid for expedited shipping to ship to me in 2 days. It has been almost a week now and the tracking on USPS still says preshipment, Help?

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Registered: ‎08-21-2017

Re: Purchased product a week ago, USPS tracking still says preshipment

Hello, linnyflow,

 

Welcome to our community forums. I know when I order something it's usually because I need to quickly. I would be happy to take a look at your order to make sure everything is processing correctly. I'll need a few more details so I can further assist you. Can you please send me a private message with your:

 

Full name

Email address

Phone number

Order number

 

To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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