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Mustakrakish
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Mustakrakish
Posts: 23
Registered: ‎10-22-2009
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Protection plan cancellation assistance

‎07-23-2019 06:13 PM

Hi all,

 

I am trying to cancel protection plans on two items I no longer own, though the online cancellation link just takes me to the protections plans without an option to cancel. Anyone know how to do it? Thanks!

I'm a former Best Buy employee, and just answering questions if I can. My opinions are based on factual data I have made up.

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Alyssa-BBY
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Registered: ‎02-08-2019

Re: Protection plan cancellation assistance

‎08-02-2019 11:15 AM

Hi there, Mustakrakish,

Welcome back to the Best Buy Forums, and thank you for writing in today! I can certainly understand wanting to see if you could cancel the plans if the items are no longer in your possession. Typically, you should have the option to cancel your plan through the link on our Geek Squad Protection FAQs page, however, if that was not working, I'd suggest calling the Geek Squad at (800) 433-5778 to get it cancelled.

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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