08-21-2019 01:28 PM
I can't seem to get connected with a manager at your Canyon Springs - Moreno Valley Location. Nobody picks up the phone...responds to email....or IM. What the secret?
08-22-2019 01:20 PM
Hi there, DouglasRPerez,
Welcome to the Best Buy Forums and thank you for taking the time to write in to us!
Not being able to connect with the leadership team at that store is definitely not the experience we'd like you to have, and I can understand wanting to get your concerns addressed appropriately. I'd love to see if I can assist in any way! Can you please send me a private message with details about what is happening along with your full name, phone number, and email address? You can send me a secure private message by clicking the button down below in my signature. I look forward to hearing from you!