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Posts: 1
Registered: ‎12-25-2017

No sling code on my receipt, just dashes

My wife and I purchased a Roku ultra and there was no sling code on the receipt, just dashes. What do I need to send you to get my trial code?
Any and all help would be appreciated - thank you!
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Registered: ‎01-09-2017

Re: No sling code on my receipt, just dashes

Greetings Adlmkersey,


Welcome to our forums and congrats on your new Roku purchase! I’d be more than happy to assist you track down where your missing Roku code is.


In order to make sure we keep your information secure, please send me a private message with your purchase details and best email address. Specifically your Customer Service Pin number which can be found at the bottom of your receipt. I apologize for any confusion and if you have any trouble locating this information please let me know!



Javier|Social Media Specialist | Best Buy® Corporate
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