12-24-2017 06:35 PM
I purchased a copy of the Labyrinth 30th Anniversary Blu-Ray, which was advertised to include a UV Digital Copy. No insert or code to redeem was provided. Is there any chance I could get a code, as that is part of why I chose to purchase this item
12-29-2017 11:31 AM
01-04-2018 02:08 PM
Welcome to the forums and thanks for your post! Please know that we issue responses to posts in the order they are received and the holiday volume has been keeping us quite busy here on the forums. I apologize for the delay. I’m sorry to hear about the digital code missing. I’ll do my best to see if we can make this right.
Regrettably, I don’t have a way to simply issue a digital code as those are packaged by the distributor. Being as this was an in-store purchase, have you talked to a Blue Shirt in a store to see about doing an exchange?