08-31-2019 05:05 AM
I have purchased an item that is supposed to come with a digital code. Problem is, I never receive email codes/emails from BB.
Can someone help me out?
Maybe PM it to me or call me with the code?
09-03-2019 01:44 PM
Hi there, dirthurts!
It is always nice to hear from our customers on the Best Buy Forums, although hearing you are not receiving your emails with the code is not the news we’d hope for. We certainly want to see what can be done about that, and our team would be glad to see if we have any options to assist.
I see you’ve sent a private message, and we will be replying there shortly to gather the necessary information to view your order. Please keep an eye out for a message from us soon.