08-15-2019 01:46 PM
Good afternoon, Anapelumos,
Welcome to our forums! I’m sorry to hear there seems to be an issue with your recent purchase, but I’ll be happy to see what I can do to get your receipt to you as soon as possible.
For me to begin my research, there are a few pieces of additional information I’ll need from you. If you could send me a private message with the following information:
This should be enough information for me to begin my research. As you can imagine, most of this information is sensitive, and we’ll want to keep it out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature.
Looking forward to hearing from you,