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Posts: 2
Registered: ‎12-20-2017
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Invoice receipt copy of in-store purchase

Hello, a friend of mine bought me a Razer mouse which broke down last week. I want to send it for DMA but now I need a copy of my invoice receipt to show as proof. My friend lost the original copy but we have all the information from her bestbuy account. In-store purchase number, date, price, store location and item name. How can I achieve to get a copy of the receipt?

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New Member
Posts: 2
Registered: ‎12-20-2017

Re: Invoice receipt copy of in-store purchase

[ Edited ]

I am also adding the purchase info:

In store purchase number {removed per forum guidelines}

Date Jun 13,2016

Price $75.23

Item : Razer - DeathAdder Chrome Optical Gaming Mouse - Black

Qty : 1

Store Best Buy Kildeer

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Registered: ‎08-21-2017

Re: Invoice receipt copy of in-store purchase

Hi there Barbarius-

 

Thanks for registering to our Forums and taking the time to write to us regarding your purchase. I apologize for the delay in responding to your message, we are working as fast we can to respond to all of the messages we have received this holiday season. I am sorry to hear that your Razer mouse isn't working correctly any more and you need to send it in. I lose my receipts all the time so I am happy to help you take a look for this. 

 

Using the information you provided I was able to find this receipt for you. Can you please send me a private message with the email address that you would like me to send a copy of this to? Once I get your email address I can send this receipt to you. 

 

To send a private message please click the button at the bottom of my receipt. I look forward to hearing back from you so I can get you a copy of your receipt!

AndrewB|Social Media Specialist | Best Buy® Corporate
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