12-20-2017 08:47 AM
I've purchased a notebook at the physical store (Framingham MA) in the USA in September 2016. I'm now in Brazil and I need a copy of the invoice for give it to the insurance company (the information in the invoice I got at the purchase time is not readable anymore).
How can i get it?
I have a photo of the invoice, if it helps
01-01-2018 01:25 PM
Hey there Dougbosco-
Welcome to our Forums and thanks for taking the time to write to us regarding your purchase. I am sorry for the wait getting a response to your message, we are working as quickly as we can to respond to all of the messages we have received this holiday season. I am sorry to hear that your the current invoice you have is no longer readable. I know it can be difficult to keep receipts printed on carbon paper readable, I've lost a few like that myself. I'm happy to help you look in to this purchase to see if I can help you find it.
Can you please send me a private message with some more information about your purchase? I will need:
Your full name
Your telephone number
Your email address
The exact date of purchase
The full amount of the purchase including tax in U.S. dollars
To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further assist you in looking for this receipt.