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Posts: 1
Registered: ‎12-20-2017

How do I get a copy of an invoice for the product I've bought at the store?

I've purchased a notebook at the physical store (Framingham MA) in the USA in September 2016. I'm now in Brazil and I need a copy of the invoice for give it to the insurance company (the information in the invoice I got at the purchase time is not readable anymore).



How can i get it?

I have a photo of the invoice, if it helps

Thank you

Posts: 3,914
Topics: 80
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Solutions: 190
Registered: ‎08-21-2017

Re: How do I get a copy of an invoice for the product I've bought at the store?

Hey there Dougbosco-


Welcome to our Forums and thanks for taking the time to write to us regarding your purchase. I am sorry for the wait getting a response to your message, we are working as quickly as we can to respond to all of the messages we have received this holiday season. I am sorry to hear that your the current invoice you have is no longer readable. I know it can be difficult to keep receipts printed on carbon paper readable, I've lost a few like that myself. I'm happy to help you look in to this purchase to see if I can help you find it. 


Can you please send me a private message with some more information about your purchase? I will need:


Your full name
Your telephone number
Your email address 
The exact date of purchase
The full amount of the purchase including tax in U.S. dollars


To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further assist you in looking for this receipt. 


AndrewB|Social Media Specialist | Best Buy® Corporate
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