12-27-2017 04:53 PM
I just purchased a samsung chromebook pro yesterday in-store. I later found out there was a bestbuy promotion that gives you a free google home with eligible chromebook purchases. My model was eligble for the offer.When I was purchasing , none of the employees mentioned the offer. Can i just walk in with my receipt and get the free google home that was promised?
12-28-2017 10:29 AM
01-05-2018 05:00 PM
Hi there TJG662-
Welcome to our Forums and thank you for writing to us regarding this promotion. I apologize for the delay in responding to your message, we are working as quickly as we can to respond to all of the messages have received. I am sorry to hear that the associate helping you did not mention this free Google Home promotion. That sounds like a great deal, I'm happy to look in to this to see how I can assist you.
As Tlari mentioned, the store you visited should have no problem helping you get this promotion as long as the Google Home is in stock,this promotion is still running and are within your Return & Exchange Promise. They should be able to process an exchange and add this Google Home to the transaction.
Please let me know if you have any more questions or concerns that I can help you with.