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Posts: 1
Registered: ‎11-10-2019

Excellent Customer Service

Good day, I wanted to leave feedback on the experience I recently had purchasing a new tv for my home. I shopped at the Annapolis Best Buy on Housley Rd. Within moments of walking into the TV section a very warm and friendly employee named Alexis offered assistance. While I didn't need any help at that moment, she offered that when I needed assistance to just ask. When I did ask, she was very friendly and helpful. She answered all my questions and humored me when I showed her a pic of my 5 month old daughter with the same name as her. She was everything your company desires in an employee and I just wanted to drop a line and make sure you are aware of that.

Posts: 2,820
Topics: 94
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Registered: ‎09-29-2008

Re: Excellent Customer Service

Welcome to Best Buy’s online community. It is fantastic to know that Alexis was available when you had questions. One of our main goals at Best Buy is to offer our customers knowledgeable advice with expert and professional service. It sounds like Alexis embodies these values, and I'm so happy to hear that she made your visit to our Best Buy Annapolis store so enjoyable. I will be happy to pass along your kind remarks to her direct leaders so she can be properly recognized for her superior work ethic.

 

Thank you,

 

Karina|Social Media Specialist | Best Buy® Corporate
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